1️⃣ Shipping Coverage
- Stockhai.com ships across India and to select international destinations.
- We use trusted logistics partners for both domestic and international deliveries.
2️⃣ Free Delivery (India Only)
- Free shipping is available for all domestic orders within India.
- No extra charges unless specifically mentioned at checkout.
3️⃣ International Shipping
- Shipping charges apply to international orders.
- Fees are calculated at checkout based on destination and weight.
- Customs duties, taxes, or import fees (if any) are to be paid by the buyer.
4️⃣ Delivery Timeframes
We aim to deliver quickly and efficiently, subject to product availability and order confirmation time.
Estimated timelines:
- 🚛 Metro cities (India): 1–3 business days
- 🚚 Non-metro areas (India): 3–7 business days
- 🌍 International orders: 7–15 business days
- 🕐 24-hour delivery available in select Indian cities for eligible products
5️⃣ Order Processing
- Orders are typically processed within 24 hours (excluding Sundays & public holidays).
- Tracking details are shared via SMS or email once the order is dispatched.
6️⃣ Delayed or Failed Deliveries
- Delays may occur due to strikes, natural disasters, or customs issues.
- Our support team will proactively communicate and help resolve any issues.
7️⃣ Packaging and Handling
- Products are securely packed to prevent damage.
- If a package appears tampered with or damaged, refuse delivery and contact support immediately.
8️⃣ Shipping Support
For any shipping or delivery queries, reach us at:
📧 info@stockhai.com